A booking form will serve as confirmation of a job and should be agreed and signed by the client before work commences. Any amendments / additions to the original job spec will be agreed with the Client and added to the original booking form as an addendum.

Fees are payable within 14 days of date of invoice.

Acceptable methods of payment: Cheque, cash or bank transfer. Any charges incurred as a result of returned cheques will be charged to the Client.

The Client accepts full responsibility for proofreading completed work. However, any errors by First Call PA will be rectified free of charge provided that we receive notification within 48 hours of submitting completed work.

Final proofreading is the responsibility of the Client.

Incoming/outgoing documents and email are scanned for computer viruses. If anti-virus software detects an incoming infected file, we will contact the Client to advise that work cannot be undertaken until a clean copy is made available.